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LAB

LAB

LAB

CRM

Workflow

Dashboard

On 5 Feb 2024, Lea Dumont, Project Manager at Les Artisans Bâtisseurs (LAB), sent us a folder containing 100 screenshots of requests. Our story begins…

On 5 Feb 2024, Lea Dumont, Project Manager at Les Artisans Bâtisseurs (LAB), sent us a folder containing 100 screenshots of requests. Our story begins…

Founded

Founded

Start-Up

Start-Up

Start-Up

10 employees

10 employees

10 employees

Industry

Industry

Construction

Construction

Construction

Facilities services

Facilities services

Facilities services

Market

Market

France

France

France

Building owners

Building owners

Building owners

Challenge

Challenge

Challenge

Growing rapidly with three distinct service lines in construction, LAB's systems struggled to keep pace. By effective data management and automation, they aimed to accelerate decision-making and drive business growth.

Growing rapidly with three distinct service lines in construction, LAB's systems struggled to keep pace. By effective data management and automation, they aimed to accelerate decision-making and drive business growth.

Customizable CRM

Customizable CRM

Streamlining workflow

Streamlining workflow

Clear data visualization

Clear data visualization

Our solution

Our solution

After a thorough evaluation of leading CRM platforms (HubSpot, Salesforce, SAP, and Pipedrive), Zoho CRM emerged as the optimal solution for LAB. Requiring minimal to no coding and comprehensive modules, it was effortlessly tailored to their diverse services with significantly reduced implementation costs.

After a thorough evaluation of leading CRM platforms (HubSpot, Salesforce, SAP, and Pipedrive), Zoho CRM emerged as the optimal solution for LAB. Requiring minimal to no coding and comprehensive modules, it was effortlessly tailored to their diverse services with significantly reduced implementation costs.

Final Impact

Final Impact

540

Relationships cared

540

Relationships cared

No more data discrepancies, LAB's world of clients, contacts, buildings, and deals have been mapped and performed, to make the most of their database and level up customer support.

No more data discrepancies, LAB's world of clients, contacts, buildings, and deals have been mapped and performed, to make the most of their database and level up customer support.

40+

Workflows automated

40+

Workflows automated

With organized to-do lists, clear accountabilities, and defined timelines, employees have been empowered to take ownership and prioritize their tasks effectively.

With organized to-do lists, clear accountabilities, and defined timelines, employees have been empowered to take ownership and prioritize their tasks effectively.

€7.3M

Cashflow tracked

€7.3M

Cashflow tracked

Visualizing a clear financial picture, and forecasting future cash flow, managers have gained the insights needed to make strategic decisions and plan ahead.

Visualizing a clear financial picture, and forecasting future cash flow, managers have gained the insights needed to make strategic decisions and plan ahead.

*Certain data has been modified to protect customer privacy

*Certain data has been modified to protect customer privacy

How we work

How we work

Technology Stack and Methodology

Technology Stack and Methodology

Meet our team

Meet our team

Business Analyst

Business Analyst

Steven

Steven

Steven

Data Analyst

Data Analyst

Tran

Tran

Tran

Developer

Developer

Duc

Duc

Duc

Director at LAB

Director at LAB

Julien SOUCHON

Julien SOUCHON

Julien SOUCHON

“Your work absolutely meets my expectations.”

“Your work absolutely meets my expectations.”

“Your work absolutely meets my expectations.”

PM at LAB 

PM at LAB 

Lea Dumont

Lea Dumont

Lea Dumont

“I will definitely recommend Officience to my friends.”

“I will definitely recommend Officience to my friends.”

“I will definitely recommend Officience to my friends.”