Back all work
LAB
CRM
Workflow
Dashboard
On 5 Feb 2024, Lea Dumont, Project Manager at Les Artisans Bâtisseurs (LAB), sent us a folder containing 100 screenshots of requests. Our story begins…
Founded
Start-Up
10 employees
Industry
Construction
Facilities services
Market
France
Building owners
Challenge
Challenge
Challenge
Growing rapidly with three distinct service lines in construction, LAB's systems struggled to keep pace. By effective data management and automation, they aimed to accelerate decision-making and drive business growth.
Growing rapidly with three distinct service lines in construction, LAB's systems struggled to keep pace. By effective data management and automation, they aimed to accelerate decision-making and drive business growth.
Customizable CRM
Customizable CRM
Streamlining workflow
Streamlining workflow
Clear data visualization
Clear data visualization
Our solution
Our solution
After a thorough evaluation of leading CRM platforms (HubSpot, Salesforce, SAP, and Pipedrive), Zoho CRM emerged as the optimal solution for LAB. Requiring minimal to no coding and comprehensive modules, it was effortlessly tailored to their diverse services with significantly reduced implementation costs.
After a thorough evaluation of leading CRM platforms (HubSpot, Salesforce, SAP, and Pipedrive), Zoho CRM emerged as the optimal solution for LAB. Requiring minimal to no coding and comprehensive modules, it was effortlessly tailored to their diverse services with significantly reduced implementation costs.
Final Impact
Final Impact
540
Relationships cared
540
Relationships cared
No more data discrepancies, LAB's world of clients, contacts, buildings, and deals have been mapped and performed, to make the most of their database and level up customer support.
No more data discrepancies, LAB's world of clients, contacts, buildings, and deals have been mapped and performed, to make the most of their database and level up customer support.
40+
Workflows automated
40+
Workflows automated
With organized to-do lists, clear accountabilities, and defined timelines, employees have been empowered to take ownership and prioritize their tasks effectively.
With organized to-do lists, clear accountabilities, and defined timelines, employees have been empowered to take ownership and prioritize their tasks effectively.
€7.3M
Cashflow tracked
€7.3M
Cashflow tracked
Visualizing a clear financial picture, and forecasting future cash flow, managers have gained the insights needed to make strategic decisions and plan ahead.
Visualizing a clear financial picture, and forecasting future cash flow, managers have gained the insights needed to make strategic decisions and plan ahead.
*Certain data has been modified to protect customer privacy
*Certain data has been modified to protect customer privacy
How we work
How we work
Technology Stack and Methodology
Technology Stack and Methodology
Meet our team
Meet our team
Director at LAB
Director at LAB
Julien SOUCHON
Julien SOUCHON
Julien SOUCHON
“Your work absolutely meets my expectations.”
“Your work absolutely meets my expectations.”
“Your work absolutely meets my expectations.”
PM at LAB
PM at LAB
Lea Dumont
Lea Dumont
Lea Dumont
“I will definitely recommend Officience to my friends.”
“I will definitely recommend Officience to my friends.”
“I will definitely recommend Officience to my friends.”
